When
is a bargain truly a bargain? In the refurbished instrument
business, you can identify a real value by asking the following
questions:
Do
they actually own the instrument?
GenTech owns all the instruments we sell.
Do
they have the resources to refurbish the instrument?
GenTech has eight (8) service engineers with over 100 combined
years of laboratory and field service experience.
Do
they stand behind their products with a warranty?
GenTech has the parts and expertise to support a one-year
warranty on all GenTech Certified equipment.
Do
they install and train?
GenTech's service engineers will install the instrument in
your lab and give you familiarization training.
Do
they take special care in their packaging and shipping?
At GenTech, we package to protect sensitive instruments from
damage by custom-building crates and either hiring a reputable
shipping company or personally hand-delivering the instrument
to your lab.
All
of the above items should be considered when looking at the
price of an instrument. They equal real value added to your
critical purchase!
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