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Value Added

When is a bargain truly a bargain? In the refurbished instrument business, you can identify a real value by asking the following questions:

Do they actually own the instrument?
GenTech owns all the instruments we sell.

Do they have the resources to refurbish the instrument?
GenTech has eight (8) service engineers with over 100 combined years of laboratory and field service experience.

Do they stand behind their products with a warranty?
GenTech has the parts and expertise to support a one-year warranty on all GenTech Certified equipment.

Do they install and train?
GenTech's service engineers will install the instrument in your lab and give you familiarization training.

Do they take special care in their packaging and shipping?
At GenTech, we package to protect sensitive instruments from damage by custom-building crates and either hiring a reputable shipping company or personally hand-delivering the instrument to your lab.

All of the above items should be considered when looking at the price of an instrument. They equal real value added to your critical purchase!

How We Do It: What Our Customers Say:

selecting used laboratory instruments
First we select your instrument from our extensive inventory...

"Other companies offered systems at a lower price, but would not guarantee a delivery date because they fill the bid as bids come in (i.e., none in stock). GenTech had one in hand which was tested and ready to be delivered."

diagnosing used laboratory instruments
Next, we carefully diagnose the condition of the instrument...

"The instrument arrived in perfect condition. GenTech even included data from their final test."

refurbishing used laboratory instruments
...then meticulously recondition the instrument until we can give it our GenTech Certification...

"I chose GenTech Scientific because of the one year full warranty; other companies offered only a six month limited warranty."


...clean it...

"Any problems were solved quickly and replacements were faster than my academic schedule could keep up."

wrapping used laboratory instruments
...carefully enclosed it in bubble wrap, shrink wrap it...

"A GenTech service technician arrived on schedule and made sure everything was in excellent operational condition."

packing used laboratory instruments
...then ship it in a custom-built crate or other safe packaging.

"Packaging was far better than expected, and is a credit to the professional manner in which this group conducts their business. I will watch their site in the future if looking for good equipment."

crating used laboratory instruments
W
hether shipped around the corner or around the world, we take the same good care of your instrument.

"I'm writing this letter to commend GenTech Scientific on a job well done."

Value Added
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GenTech Scientific, Inc.
23 Mill Street Arcade, NY 14009
Phone: (585) 492-1068
Fax: (585) 492-0383
E-Mail:
sales@GenTechScientific.com

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