We Repair the Following Equipment:

• HPLC – Agilent, HP, PE, Waters, Varian and Shimadzu
• GC – Agilent, HP, PE and Varian
• GC/MS – Agilent, HP, Finnigan, Varian.
  (Source Cleaning and Exchange Available)
• LC/MS – Agilent, HP and Finnigan
• Autosamplers – Agilent, HP, Varian, CTC, Tekmar Purge & Trap and Headspace
• AA/ICP – Perkin Elmer, Varian.

We Provide Expert Service on GC, MS, LC, and LC/MS:

• Bench Repair on HPLC, GC, Mass Spec, Autosamplers
• Preventative Maintenance and Service Contracts
• We offer reasonable service rates:  Below Manufacturers’ Standard Rates.
• Discount for Quantity Service Work
• Testing/Refurbishment/Estimates for Repair
• Expert Technical Support and Chemist Support
• Installation and 1-Year Warranty available on Equipment Sales
• Customized Training On-Site or In-House
• Parts Department for Older Parts/Circuit Boards, etc.
• Appraisal of Lab Equipment
• Lab Relocation and Setup
• Buying, Selling and Trading of Laboratory Instruments

In-Shop Repair:

Our well-equipped and fully-staffed repair shop in our Arcade, NY, headquarters is available to perform expert repairs on most GC, GC/MS, LC and LC/MS systems and accessories. We offer reasonable service rates that are below manufacturers’ standard rates. And we offer a SIXTY (60) DAY WARRANTY on bench repairs.

On-Site Repair:

GenTech’s strategic alliances with nationwide service organizations enable us to provide excellent service to labs throughout the US, Canada, Mexico and the Caribbean.   We offer reasonable service rates that are below manufacturers’ standard rates. We offer a SIXTY (60) DAY WARRANTY on repairs we perform on your equipment.

Warranty Repair:

All GenTech Certified equipment comes with a full ONE (1) YEAR WARRANTY. Warranty repairs may be performed on-site or in-shop, depending on the nature of the problem.

Servicing Instruments