Guide to Mass Specs
Basic Guide to Purchasing a Refurbished Mass Spectrometer
BASIC GUIDE TO PURCHASING A REFURBISHED MASS SPECTROMETER
… and choosing a reputable provider.
First: Determine the needs of your laboratory. Ask the following questions...
- Do you have a limited budget for purchase?
- Will you need proven technology?
- Are you interested in a demo of your instrument before purchase?
- Are you interested in long term support?
- Do you have instruments to trade in from other manufacturers?
- Do you have existing components that will be integrated into your purchase?
- Are these components from different manufacturers?
If you answered YES to any of these questions, then you are most likely interested in purchasing REFURBISHED equipment.
Second: What is your Application? Your application will help you determine what type of MS you will need. (Broad Range of Analyses or 1 or 2 routine ASTM, EPA methods)
Third: Do you need a GC system or LC system for your separation? Consider the characteristics of the system that best suits your needs.
GC/MS Considerations
| Single Quad MS | Ion Trap MS | Triple Quad MS |
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Features:
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LC/MS Considerations
| Single Quad MS | Ion Trap MS | Triple Quad MS |
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Features:
Typical Models:
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Features:
Typical Models:
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Features:
Typical Models:
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Finally: When buying refurbished, the most important decision is choosing a reputable provider for your instrumentation. Ask your provider if they offer the following Value-Added Benefits:
Technical Support:
- Do they provide installation in your facility with their own engineer, or do they rely on a subcontractor?
- Do they have multiple engineers on staff?
- Are their engineers trained and capable of multi-vendor support?
- Do they have chemists on staff to assist you?
- Do they have the ability to service past and present models?
- Do they offer expert technical telephone and field support?
- Are their engineers experienced instrument operators?
- Can you talk directly to the service engineers prior to purchase?
- Will they provide you with the manuals to operate your instrument?
- Do they have proof of insurance to work at your facility?
- Do they stock hard to find parts?
- Do they offer additional customized training courses for operation, maintenance and methods?
Business Philosophy:
- Do they deliver a high quality, fully refurbished and tested instrument, or is it simply a used mass spec?
- Does the company service what it sells?
- Do they own, not broker, the equipment they sell?
- Do they have a proven track record and a distinguished reputation?
- How long have they been in business?
- Do they send test and calibration data to prove instrument performance?
- Does the vendor build custom crates for instruments before shipping?
- Are they willing to provide references prior to purchase?
- Is the instrument thoroughly cleaned and carefully packaged prior to shipment?
- Do they offer a 1 YEAR WARRANTY?
- Do they offer a satisfaction guarantee with every instrument they sell?
- Does the vendor have an up-to-date, well-maintained web site or just a list of equipment for sale?
- Do they have a large inventory or just 1 or 2 instruments?
- Will they provide you with photos of the actual instrument from their inventory?
- Can you visit the vendor and see the instrument in operation prior to purchase?
- Is the integrity of the company reflected in their Dun & Bradstreet and BBB profiles?
- Do they have the instrument in inventory, or will they purchase it to fill your order?
Pricing:
- Do they offer flexible payment terms, or do they always require payment up front?
- Are financing solutions, such as Lease/Rental, available?
- Do they offer reasonable labor and travel rates?
- Will they take your existing equipment in on trade?
- Is the trade-in price fair?
- Are they willing to offer a quantity discount?
- Do they provide a detailed quote outlining the pricing, warranty and shipping/installation?
- A refurbished Mass Spec should cost 30% to 50% of the new list price. Is their pricing in line with this?
- Do they have competitive prices and offer added value?

